Emerging Trends in OB
Open system: As shown in above figure, the trend is toward
considering organization as an open system. Open system is composed of
subsystems and focus is towards integrations of them and getting synergy
effect. Previously an organization was considered as closed system. A closed
system is self-contained and governed by rigid structure and tight rules and
regulations.
Human orientation: Many managers in the past viewed that
employees come to the workplace to satisfy their economic need only. Therefore,
managers mostly offered material rewards like money, benefits, commodities etc.
to get the job done. Today, the expectations of employees have changed a lot.
Therefore, managerial practices have been changed more towards cooperation,
teamwork, support and guidance. People are no more one of the factors of
production - they are both ends and means of development.
Distributed power: Under classical organizational structure,
people were viewed only as a means of production. Power was on the hands of managers;
only-employees were powerless. Organizations followed centralization of
authority. But now, the trend is towards decentralization of power. The focus
is towards participation and empowerment of people in organizations.
Intrinsic motivation: The focus of managers previously was
mostly towards extrinsic motivation. The factors in this category are salary,
supervision, job security, company policy etc. In recent years, managers have
started offering more intrinsic motivational factors as compared to extrinsic
factors to their employees. Intrinsic motivational factors include achievement,
recognition, work itself etc.
Balanced focus: Organization started their journey by
focusing much on organizational needs, objectives and results to be achieved.
Objectives, needs and feelings of employees were neglected. But later on,
managers realized that there should be mutuality of interest–people need
organization and organizations need people. The result is that there is
balanced focus on employee and organizational needs. So, managers have started
formulating super ordinate goals.
Self-discipline: Disciplines are code of behaviour at work
places. Traditionally managers focused on imposed discipline like in theory ‘X’.
They exercised ‘carrot and stick’
approach to control the behaviour and get the job done. But it provided
only a short-term solution and resulted in serious side effects. The emerging
trend in OB is towards self-discipline which produces higher results and costs less.
It is achieved by managers through creating an environment where employees take
themselves as citizens of the organization. In this type of situation, employees
are self-motivated, self-controlled and guided by their own judgment.
Leadership and team support: Authoritative managerial role is
characterized by power exercise, getting obedience, dependence on boss and negative
attitude toward subordinates. The result is minimum performance, reward, and
low job satisfaction. This situation forced managers to adopt collegial role i.e.
managerial role of leadership and team support. Managers build a feeling of
partnership with employees - employees feel needed and useful. The result (is)
increased motivation, performance and job satisfaction.
Above explained trends in OB are on going in nature. Much progress
has been made during the last few years, and we can expect further progress. We
are building a better quality of work life.
(Source: B.S. Acharya (2000). Organizatioal Behavior. Kathmandu: Asmita Publications)
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